Chat with Hank

Branded merch for your business, in a quick chat.

Gifts for your clients, branded gear that makes your business look the part, and giveaways for your next trade show. Tell Hank what you need in about three minutes, and get a proposal you can share with your manager.

Start your brief →Questions
Rather talk? Request a call
~3 min to brief1 business hour to proposalPrinted in Melbourne20+ years in merch
HankUsually replies instantly
New brief
G'day! I'm Hank. I'll help you put together a merch brief in about three minutes, then email you a proposal.
What it's for
First up, what's the merch for?
Business or staff
Nice, a bit of branded gear.
What we're making
What are we making? Pick as many as you like.
Polos, Tote bags
Nice mix.
How many
Roughly how many items all up? A ballpark's fine, or type a breakdown.
Start your brief with Hank →
An example of the brief chat. It takes about 3 minutes.

Why businesses use Hank

Three ways businesses put their merch to work.

Client gifts

Say thanks to your clients

A good gift keeps your name in front of clients long after the meeting. Pick something useful they'll hang on to, with your logo done properly.

  • A white drink bottle with a hank logo printed on the sideDrink bottles & cupsEngraving or full-colour print
  • A black backpack with a hank logo on the front panelBackpacks & bagsPrint or embroidery
  • A black hoodie with a hank logo printed on the chestHoodies & crewsScreen print, DTF or embroidery
Brief Hank on a client gift →
Look the part

Add credibility to your brand

Matching polos, tees and caps help your business look established and easy to trust, whether you're on site, in store or meeting clients.

  • A black polo with a small hank logo on the left chestPolos & uniformsEmbroidery or print, left chest or back
  • A white tee with a hank logo printed on the chestTeesScreen print, DTF or embroidery
  • A stone-coloured cap with a hank logo on the front panelCaps & beaniesEmbroidery, patches or print
Brief Hank on branded gear →
Trade shows and events

Stand out at trade shows

Useful giveaways give people a reason to stop at your stand, and a reason to remember you once they're home. Order early, or reach out if the show is close.

  • A natural cotton tote bag with a hank logo printed on the frontTote bagsScreen print or DTF
  • A black wireless earbuds case with a hank logo printed on the frontTechPower banks, chargers and more, printed or engraved
  • A white drink bottle with a hank logo printed on the sideDrink bottles & cupsEngraving or full-colour print
Conference and trade show merch →

Recent job: Broker X took branded Toblerone, magnetic power banks and pull-up banners to Money Quest Conference 2026, delivered straight to the venue. See the Broker X job →

Timing: about two weeks is normal. In a hurry? Reach out, because we've turned jobs around in 24 hours before. Printed in Melbourne and delivered to your door, anywhere in Australia.

Easy to buy

Merch the way businesses buy it.

When the right people need to agree and it needs to go through accounts, a shopping cart doesn't cut it.

Hank is our AI. He takes your brief and keeps things moving. Then a real person here in Melbourne, with over 20 years in merchandise, checks every proposal and signs off every print. Less admin for us means sharper prices and quicker turnarounds for you.

  • Brief in a chat, not a formHank asks one easy question at a time and takes your logo and any inspiration links as you go. About three minutes, start to finish.
  • A proposal in 1 business hourOptions, mock-ups, pricing and timing in one PDF, checked by a real person and easy to forward to whoever signs off.
  • Paid on an invoiceYour accounts team pays by bank transfer on an invoice. No card details at a checkout.
How it works

From chat to your door.

No add-to-cart and no checkout. Brief Hank in a quick chat, approve a proposal, sign off the proof and pay on an invoice.

Prefer email? Write to hank@hanksmerchandise.com, Mon–Fri, 9am–5pm.

  1. Brief with HankChat through what you need, how many, when and your budget. Upload artwork as you go.
  2. Get a proposalA real person checks it, then Hank emails it within 1 business hour: options, mock-ups, pricing and timing.
  3. Approve and we make itReply to approve, sign off the proof, and we print it in Melbourne and deliver it to your door.

Corporate merch: your questions

Anything else? Ask Hank in the chat.

What makes a good client gift?

Something useful they'll keep, with your logo done properly. Drink bottles and cups can be engraved or printed in full colour, and bags and hoodies can be printed or embroidered. Tell Hank who it's for and your budget, and your proposal will suggest options.

What works well as a trade show giveaway?

Tote bags, drink bottles and cups, and tech like power banks and chargers can all be printed or engraved with your logo. If you're after something that's not listed, ask Hank.

We've got a trade show coming up. When should we order?

About two weeks is normal, so give yourself at least that before the show. Cutting it fine? Reach out, because almost anything can be done and we've turned jobs around in 24 hours before. Tell Hank your show date in the chat and your proposal will confirm the timing before you approve anything.

Can you do staff uniforms?

Yes. Polos and uniforms can be embroidered or printed, on the left chest or the back. Tell Hank what your staff need and your proposal will set out the options.

Can I share the proposal with my manager?

Yes. Your proposal comes as one PDF with options, mock-ups, pricing and timing, so it's easy to forward. Nothing goes ahead until you reply to approve it.

How do we pay?

On an invoice by bank transfer, so your accounts team can process it the proper way. There's no online checkout and no card details to enter.

More from Hank

Got a job in mind?
Hank's ready when you are.

Start your brief →Rather talk it through? Request a call