# Hanks Merchandise (Hank) > Hanks Merchandise ("Hank") is a custom merch and printing business based in South Yarra, Melbourne (Victoria), servicing all of Australia, for businesses, clubs, schools and teams. You brief Hank in a quick chat on hanksmerchandise.com (about 3 minutes), get a proposal by email within 1 business hour (Mon–Fri, 9am–5pm), approve the proof and pay by invoice. Printed in Melbourne and delivered to your door, with over 20 years of merchandise experience behind it. ## Key facts - Business name: Hanks Merchandise (brand and AI assistant: Hank) - What: custom tees, hoodies, caps, polos, uniforms and merch printing, including client gifts and trade show giveaways for businesses - Who it's for: businesses, clubs, schools and teams ordering for their people, rather than one-off personal orders - Where: based at Level 3, 650 Chapel Street, South Yarra VIC 3141 (Victoria); services all of Australia, printed in Melbourne and delivered to your door anywhere in Australia - Experience: over 20 years in merchandise - Hours: Mon–Fri, 9am–5pm - Email: hank@hanksmerchandise.com - How it works: Hank (an AI) takes the brief and keeps things moving; a real person in Melbourne checks every proposal and signs off every print - No online shop or checkout: quoted by proposal, approved by you, paid by invoice (bank transfer) - Pricing: depends on the product, quantity and decoration; each proposal gives exact pricing - Timing: about two weeks is normal; rush jobs are possible (jobs have been turned around in 24 hours), and each proposal confirms the timing ## What we print - Tees: screen print, DTF or embroidery - Hoodies & crews: screen print, DTF or embroidery - Polos & uniforms: embroidery or print, left chest or back - Caps & beanies: embroidery, patches or print - Tote bags: screen print or DTF - Backpacks & bags: print or embroidery - Drink bottles & cups: engraving or full-colour print - Tech: power banks, chargers and more, printed or engraved - Something else: ask Hank ## How to order 1. Brief with Hank: chat through what you need, how many, when and your budget at https://hanksmerchandise.com/#chat, and upload artwork as you go. You can request a call instead. 2. Get a proposal: a real person checks it, then Hank emails a proposal within 1 business hour with options, mock-ups, pricing and timing. 3. Approve: reply to approve the proposal, then sign off the art approval proof. Nothing is printed until you do. 4. We make it: printed in Melbourne and delivered to your door, paid on an invoice. ## Services - [Corporate and business merch](https://hanksmerchandise.com/corporate-merch/): client gifts (drink bottles, bags, hoodies), branded polos, tees and caps that make a business look the part, and trade show and event giveaways (tote bags, tech, drink bottles) - [Conference and trade show merch](https://hanksmerchandise.com/conference-trade-show-merch/): conference merchandise, trade show merchandise and event swag: swag bags and totes, delegate packs, drink bottles and cups, tech, and polos, tees and caps for stand staff; gifts for speakers and VIPs; about two weeks is normal, rush jobs possible - [Club and sports team merch](https://hanksmerchandise.com/club-merch/): club hoodies, training tees, caps, beanies and polos for players, coaches and volunteers; proposal the committee can sign off; paid by invoice - [School merch](https://hanksmerchandise.com/school-merch/): hoodies, tees, caps, bags and bottles for students, staff, events and fundraisers; proposal for the principal, committee or business manager; paid by invoice ## Recent work - [Broker X at Money Quest Conference 2026](https://hanksmerchandise.com/conference-trade-show-merch/#broker-x): Broker X (a Galytix brand) ordered for Money Quest Conference 2026 at The Timber Yard, Port Melbourne, on 2 September 2026: custom-branded Toblerone bars (big Broker X logo on one side, logo pattern on the other), pull-up banners, tabletop pull-up banners and tees. ## Site sections - [Home](https://hanksmerchandise.com/): overview and the brief chat - [Chat with Hank](https://hanksmerchandise.com/#chat): start a brief or request a call - [How it works](https://hanksmerchandise.com/#how): the three steps from brief to delivery - [What we print](https://hanksmerchandise.com/#print): products and decoration methods - [What we do](https://hanksmerchandise.com/#services): links to the service pages above - [Built for organisations](https://hanksmerchandise.com/#organisations): proposal, approvals and invoice - [Real people in Melbourne](https://hanksmerchandise.com/#team): how AI and people work together at Hank - [FAQ](https://hanksmerchandise.com/#faq): common questions about ordering custom merch ## Contact - Email: hank@hanksmerchandise.com (Mon–Fri, 9am–5pm) - Brief or call request: https://hanksmerchandise.com/#chat ## Blog - [The Hank blog](https://hanksmerchandise.com/blog/): merch tips for businesses, conferences and trade shows - [Trade show merchandise people keep: a planning guide](https://hanksmerchandise.com/blog/trade-show-merchandise-planning-guide/) (2026-10-30): Plan trade show merchandise and conference swag people actually keep, from swag bags to stand apparel. Printed in Melbourne, delivered Australia-wide.